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Over the past year, I’ve worked with many of you on ways to attract, train and retain your workforce. During this journey, I’ve listened to you and your challenges and what I’ve found is that some of your pain could be alleviated by instituting better processes.

So, as I considered how best to provide value to you and your businesses, I thought I’d change the topic and focus on process control tools that can help streamline your processes to enhance productivity and improve profitability.

As we move into 2017, look for a new topic and new format.

I look forward to our continued dialogue in the new year!

Best Wishes!