You can’t potty train a chicken
“You can’t potty train a chicken.”
I looked at my friend and fellow chicken owner and questioned what made her say that to me. It was such an obvious fact.
To be honest, I have been a bit frustrated with my chickens as of late. Yes, they are laying eggs, but I hate how mean some of them are to the chickens on the lower end of the pecking order. And I can’t tell you how many times I have had to kick Sally out of the nesting box at night, reminding her that she is a chicken and chickens roost at night. Only to find her back at it, sleeping (and pooping) in the nesting box again.
Was my friend trying to tell me, in a subtle way, that my frustrations are unfounded? Was this another soul-searching chicken mama moment? Why can’t I just accept that my chickens are only behaving in their natural way?
Pondering this, I started to expand those thoughts to the people around me. Once again I was confronted with an uncomfortable reality. At some point, I will have to accept people as they are and lean into their strengths.
How about you? Do you have some people in your business (or your life) that you wish were a little different? Maybe you have someone who is a great worker, but she focuses so intently on the task at hand that she can’t multitask (hot tip: no one can; multitasking isn’t a thing). Or maybe you have a great manager the employees love, but you don’t think she’s pushing her team hard enough.
The hard reality is that none of us is perfect (shocking, I know). And we are all hard-wired to approach our work in a certain way. When we get people in the right seat, so they can do work they love while using their natural skills to do that work, that is when organizations really start to hum.
I was speaking with a business owner a few weeks ago, and she told me orders were down. She suspected the cause was a slow response time on incoming inquiries. When I asked her who was accountable for addressing those inquiries, she shared that it was her estimating person. She was so positive about this employee: She was hard-working, the customers loved her, and she had incredible attention to detail. However, she also said this employee could only focus on one task at a time and didn’t move on until that task was complete. This strength was keeping her from responding to incoming inquiries as they came in, as she couldn’t bounce from working on estimates to responding to inquiries – she wasn’t hard-wired that way.
So, the owner took a step back and reviewed the steps of her estimating process and the owners for each step. She reworked the process based on the skills of each team member. Once she made these changes, response times started to improve again and orders started coming in.
Here is my question to you: Are you trying to potty train your chickens? Are you expecting your employees to behave differently than they are hard-wired to? Is there an opportunity to shift the work around so your employees are doing the work they love in a manner that is congruent with their strengths?
If you can see the problem but you aren’t sure about the solution, reach out to me. Together, we can work through the issue while helping you get clarity on what needs to change and how to go about making that change.