Where are my eggs?

Where are my eggs?

I am always energized by the winter solstice. Yes, it marks the time that our daylight starts to increase. But even more exciting for me is that it is around the time when my pullets start laying eggs. Since hens need about 15 hours of daylight in order to lay eggs, egg production will drop off in the fall/winter. However, once pullets (hens less than 1 year of age) reach about 20 weeks of age, they will lay through the winter.

Once early December arrives, I live in anticipation of finding an egg in the nesting box. Every morning I go up and eagerly peek into the box hoping to find an egg. And this year, I have been disappointed every day past winter solstice and Christmas. My hens looked healthy, they were eating and drinking, walking around the chicken run. But they were not laying eggs.

My fellow chicken mamas were all reporting that their hens were laying eggs. So, at about that point, I started questioning my chicken mama skills. What is wrong with me? What is wrong with my chickens? How did I fail my chickens? Why did I think I could be a chicken mama? I even considered selling my coop and chickens. I know this isn’t helpful for my chickens or for me, but that didn’t stop me from descending into chicken mama purgatory.

Then, on December 26th, I took a step back out of my funk and thought about what I could do for them to encourage egg production. As I considered my options, I decided to give them some fresh oyster shells. Oyster shells are used as a supplement for hens to augment their calcium intake to help them produce strong shells. I emptied the oyster shell feeder on the ground and filled it with fresh shells.

Hens are very inquisitive. They will inspect anything that is changed in their area including new bedding in the coop, mouse traps, food scraps or even weeds from the garden.

So, as soon as I left the coop, they promptly inspected their new shells.

The next day, I was rewarded with an egg. My first egg in 2 months.

Now, you could say that correlation doesn’t necessarily mean causation, but I’m just going to go with it. Whatever it was, I am finally getting eggs! Life at the coop continues to be productive and I’m feeling much better about my chicken mama skills!

So, let me ask you. Has your company ever failed to produce the results you desire and you have no idea how to fix that situation? Did you go down that rabbit hole and start questioning yourself as a leader? Wondering if you have the skills to run a business or department? If you have, you are not alone.

However, that line of thinking isn’t productive. And while you may know that deep down inside, it is often so hard to pull yourself out of it.

I was recently talking with a business owner who was extremely frustrated with the performance of his company. As he analyzed the situation, he kept returning to perspective of “what have I done wrong?” However, once we started to talk it through, he began to see the real issue. And the issue was that he was tolerating unacceptable behavior from members of his leadership team. That clarity gave him the courage to make the changes that needed to be made.

I encourage all of my leaders to take Clarity Breaks so they can remove themselves from the day-to-day operation of the business and look at situations from different perspectives. I think we all get stuck in the weeds and forget how important it is to take a step back and look at the situation from different angles. A change in perspective often brings different solutions. The perspective could be that of an employee, a stakeholder not involved in the day-to-day operation, or even a customer. Try asking, “what does this situation need that it currently isn’t getting?”

If you find yourself questioning your skills as a manager, owner, or leader, this is a great clue that you may be in need of a clarity break. And if you get to the point where you realize you need some help solving that issue, remember, I’m just an email away. Together, we can work towards an egg-cellent solution that is in the best interest of all parties.

Let’s Start Pooping in the Right Place

Let’s Start Pooping in the Right Place

The fall weather is upon us. The days are getting shorter and nights are getting cooler. Since chickens can’t see well in the dark, they start heading to bed much earlier and sleeping in much later. Even Sven, our sweet rooster, delays his crowing until about 5:30 in the morning (a nice change from the 3:30 AM start in the peak of summer). Hens need about 15 hours of daylight to lay an egg, so unless I add light to their coop, this also means that my egg production is on the decline. The good news is that I do have some pullets (hens that are less than a year old), and once they start laying, they will lay throughout the winter (oh, the joys of being young). So in the next few months, egg production will start to increase again.

However, the biggest challenge for this time of the year is making sure the chickens are prepared for winter. They need enough warmth in the coop during those cold spells we tend to get in the Pacific Northwest. (I know, it’s nothing like the insane winter temperatures the Midwest experiences.)

The tricky part is that I don’t have power available at the coop. So, I’m forced to find other ways to generate heat. Every summer, I completely empty out the coop and fill it with fresh pine shavings. I need to do this early enough in the summer so that the poop the chickens drop on to the shavings as they roost at night has enough time to start decomposing, which generates heat. By the time the cold weather comes around, the goal is to have at least 4 inches of fresh and not-so-fresh shavings on the bottom of the coop.

This all sounds great except that my pullets are currently not being allowed to roost in the coop. They are being forced to cuddle up in the nesting boxes. Last week, I spotted five hens and one rooster roosting on the roosting bars, while the other 11 (a combination of cockerels and pullets) were crammed into the two nesting boxes. If one of them tries to roost, one of the older hens pecks at him. So how do I get my youngsters to start roosting and pooping in the main part of the coop?

I should have seen this coming, as the same thing happened last year, but I neglected to do anything about it. And so, in an effort to stop this vicious cycle, I’m going to fix this issue, once and for all.

This is a common challenge for my clients as well. They know they need to focus on fixing certain issues in the business, but without a strong commitment and focus, things just keep rolling along, albeit with a bit of frustration. One of the tools that I teach them is the importance of setting rocks. Rocks are just 90-day business priorities. The term “rocks” came from Verne Harnish’s concept of life being a glass jar, and we decide what to add to our glass jar. We have rocks (the big priorities), pebbles (day-to-day tasks), sand (daily interruptions) and water (everything else). Most people start by adding water, then sand, then pebbles and ultimately don’t have room for rocks. So, I encourage my clients to start with the most important priorities and then add the pebbles, sand and water.

As the leadership team comes together, they look at their 3-year picture and 1-year plan and then come up with the most important things they need to focus on in the upcoming 90 days. We start with what the company needs to focus on, then expand to what each member of the leadership team needs to focus on. Ultimately, we want to end up with 3-7 rocks for the company and 3-7 rocks for each member of the leadership team. I encourage them to write SMART goals (Specific, Measurable, Achievable, Realistic and Time-bound), or at least define what “done” looks like. Once the team agrees on the priorities, everyone goes back to work with a focus on getting those rocks completed.

In a recent session with a client that has been running on EOS for a while, I was able to observe them really challenge each other on what the priorities were and what they could realistically complete in the next 90 days. It took a while for the team to hash out the priorities to the point that every member of the team was excited and ready to get to work on getting them done.

Unfortunately for me, my hens are not aligned around my rock of getting everyone roosting at night and pooping in the right place. This makes my job quite a bit harder, but I am determined to apply the necessary focus to complete this rock so I don’t let my flock down.

How about you? Do you know what your business priorities are for the next quarter? Is the team working together to ensure those rocks are completed? Or do you feel like you are a bunch of chickens pecking at each other and preventing progress? A new year is just around the corner, and if you want to set yourself up for success for 2024, reach out to me today. I can help your team work together to achieve a vision that is beneficial for all of you!

Overcoming the Real Shortage in the Employment Market

Overcoming the Real Shortage in the Employment Market

The shortage of employees in the current labor market has been much discussed recently. Several reasons are cited for this shortage, including a lack of employees who actually want to work, the government’s generosity with unemployment and other benefits and, more recently, the pandemic. However, I would suggest one additional cause: the employers. Today’s employees want more from their work. They want appreciation, recognition and fulfillment.

The following four steps provide a road map for employers to attract and retain great employees for their organization:

  1. Discover and utilize your core values to create an intentional culture
  2. Demonstrate care for your employees
  3. Make sure employees know their work is meaningful
  4. Enable employees to measure their performance for themselves

Create an Intentional Culture

If you want to attract and retain great employees, it’s important for your business to have an intentional culture. Culture can be summarized as the attitudes, beliefs and behaviors that make up the atmosphere of the work environment.  I often refer to this as the “vibe” of the business.  Every business has a culture, whether it was created intentionally or not.  

Work culture is a byproduct of a business’s core values in action. Core values are a set of vital and timeless guiding principles, principles you want everyone in your organization to demonstrate on a daily basis.

One reason core values are so important is that they help define what makes someone a great fit for your unique organization. Imagine working with people who share the same core values as you.  How great would it be if everyone in your organization used the same filters to make decisions when resolving an issue?

In the age of “The Great Resignation” and the resulting competition for employees, being crystal clear about your core values is an important step in gaining traction over other companies when hiring.  But it isn’t enough just to have core values.  The impact comes from living and breathing your core values.  Make them more than something hanging on the wall or printed on your coffee mugs.  Define them, embrace them and live them.  Use them to review, recognize and reward your employees.  Incorporate your core values into your hiring process in order to ensure you are attracting the right people into your organization.  

If you aren’t sure you have discovered or clearly defined your core values, now is the time.  The effort you put into this will pay off in the future.  As they say, the best time to plant a tree was 20 years ago.  The second-best time is today.

Core Value Discovery Process

When I’m implementing EOS, I lead my client’s leadership team through this process to discover and define their core values: 

  1. Identify top three employees.
  2. List their characteristics.
  3. arrow down list to 3 to 7 characteristics (too many and your employees may struggle to remember all of them).
  4. Walk away for 30 days to give leadership team a chance to ruminate over the list.
  5. Reconnect as a team and discuss until you all wholeheartedly agree on which characteristics are key.
  6. Clearly describe these traits and what they look like in action.
  7. Use this list to hire, fire, recognize, review and reward employees.

This process shouldn’t be rushed.  Take the time as a leadership team to make sure you have identified the right values.  And once you have, communicate them with your employees.  Communicate them frequently so your employees recognize the importance of living out these core values.  This will inspire the employees who are a great fit and put those that are not on notice that you are serious about the culture that you want to create.

Enhance Employee Engagement

Once you have clarity around which qualities make someone a great fit for your organization and you are using those to create a great culture, it’s time to shift the focus toward enhancing employee engagement.  In Patrick Lencioni’s book The Truth About Employee Engagement, originally titled The Three Signs of a Miserable Job, he says the three factors that make a job miserable are anonymity, irrelevance and immeasurement. Better employee engagement starts by eliminating these three problems.

 Anonymity

If you want your employees to be fulfilled in their work, they first need someone in authority to know, understand and appreciate what they bring to your organization. Regardless of title or pay, if this isn’t addressed, your employee will not thrive. 

 Irrelevance

Each employee also needs to know that their job matters, whether to the company, your customers or the industry. This seems so basic, but if it isn’t articulated to employees, they will not feel fulfilled. They need to see a connection between the work they are doing every day and something or someone outside of themselves. 

 Immeasurement

Employees need to be able to gauge their own performance and contribution to the work of the company, independent of the whims of a manager. This requires clearly defined standards by which to measure performance.  Imagine how an employee feels going home on a Friday knowing she had a great week. She hit her numbers and as a result is helping the company hit its numbers.

In the world of EOS, we teach our clients how to keep employees engaged by addressing each of these factors. The first step is to encourage quarterly conversations with each employee about what’s working, what’s not working, where they are excelling and where they could use some improvement.  These conversations should be relaxed, undocumented and two-way. This practice fosters a relationship with each employee so you can communicate that you value them, the impact they are having on the organization and any areas where they could improve.

Another way EOS companies keep their employees engaged is by ensuring that every employee has at least one quantifiable “measurable” to track every week.  This measurable is activity-based and should be meaningful to both the employee and the company.  For individuals in a sales position, finding something to measure is pretty easy.  How many sales calls did you make? Or how many demos did you complete?  
 
But as you dig further into the organization, finding appropriate measurables may require more thought.  I recommend starting with what someone in each role is accountable for, then identifying measurables that are linked to the outcomes for that role.  
 
Companies are successful when all the employees are rowing in the same direction, not just the owner(s) or leadership team. The result is a thriving work culture that not only draws great employees but also helps the business gain traction together toward a shared vision.

When your company intentionally addresses the three causes of a miserable job, it has an immediate and obvious impact on your workforce.  Your employees come to work knowing they are valued, that their work matters and that they are succeeding.  This easily translates to higher retention and a happier workforce, which in turn improves productivity.  And a company that has fulfilled, engaged employees will have an easier time attracting more of the right type of employee.  

It is that easy – but it requires a commitment.  

If you are committed to getting each member of your team engaged and working toward achieving your vision, but you need some help getting started, then let’s chat.

Fall Chicks

Fall Chicks

After erecting a chicken coop we inherited from a professional structural engineer, I was so excited. This coop is built so well and is perfect for three hens who have the opportunity to free range. But as you know, free ranging is not a viable option when you also have two well-trained hunting dogs. So I stared at this beautiful coop and thought, what are we going to do with it?

And then I had this moment of clarity. We could add siding to the coop, turning the entire structure into the coop, and then build onto it with a fence that allowed the chickens to roam around outside. I hurried back to the house to share my moment of brilliance with my husband. Who, as I found out, was way ahead of me on that thought.

Perfect: we were aligned on the vision. Now we could get to work. I started looking for siding and getting ready to make this vision a reality. Of course, as often happens, he wasn’t too keen on this idea…yet.

The fact is, the end of the summer is not the right time to start raising fryers. This is typically done in the spring. And turkeys take 14 to 25 weeks to mature, so, working backwards from Thanksgiving, we’d want to start turkeys sometime in June. We were late to the fryer and turkey party.

But not all was lost. We just needed to make a plan to get us ready for spring chicks. So we started to develop our one-year plan. This included modifying the coop, adding fencing around the coop so the birds could roam, researching the type of chickens and turkeys we wanted, and learning methods for processing the birds.

In other words, there’s plenty to do in this upcoming year. We just needed to get clarity around what to work on when and who was going to do the work.

I will say that we enjoyed the process as we talked through ideas, debated some approaches and set a budget for all the work. In the end, we were both really pumped about what this next year could bring us.

Planning for raising chickens is similar to setting a one-year plan for a business. As a leadership team, my clients work together discussing and debating the most important things they need to accomplish in the upcoming year. Some of them, not unlike me, want to jump in and get started right away. And some of the ideas can be started immediately. However, there are some things that require planning before getting started.

As I watched a leadership team set their one-year plan a few weeks ago, I noticed they kept circling around their ideas until slowly they narrowed down a few goals. And then they debated, quite passionately at times, what they could realistically accomplish in the upcoming year. They whittled down their list to a set of five goals that everyone was excited about. This was their third annual plan, and the visionary said it was the best one-year plan they had ever set. The goals were concise, achievable and, in his mind, the most important things the organization needed to address.

Do you have a one-year plan that your leadership is working toward? Is your leadership team united around this plan? Did they participate in setting it, or did you develop it in a vacuum? Allowing the team to participate in setting a one-year plan means they are much more likely to be willing to do the hard work to achieve it. As we move into the last quarter of the year, if you need help setting an exciting and compelling one-year plan, I’m just an email away.

Bad Apples Spoil the Bunch?

Bad Apples Spoil the Bunch?

Have you ever heard the phrase “One bad apple spoils the bunch”?  Have you ever thought about why that is?  I mean, if all the other apples are fine, why does one ruin it?  Is this some extension of entropy, where the tendency of the universe moves toward disorder? I think about entropy a lot, especially when looking at my desk or my closet, and sadly I would say that both of those “systems” are constantly moving toward disorder.  But I digress.

So, if one bad apple can spoil a bunch, could one good apple improve a spoiled bunch?  Or put another way, could one human-friendly chicken improve a flock of human-scared chickens?

Yep, I just used entropy to talk about chickens.  Didn’t think I could do that, did you?  Anyway, here’s what is happening.  As I’ve mentioned, I recently inherited three very sweet, human-raised chickens.  Whenever I come up to the coop, they come running up to me.  They get so close to me that I have almost stepped on them multiple times.

As you may recall, that is not the case with the chickens I raised myself.  I walk into the coop and they scatter, some of them squawking bloody murder.  I look at them and under my breath whisper, “Drama Queen Chickens.”

But since I have brought those three friendly chickens into the flock, my hens come running up to greet me alongside the three I inherited.  It almost seems like their fear of me is starting to subside.  I keep wondering if these three sweet hens are having a positive impact on my flock.

And then I started to think about my clients.  Could one good hire transform a group of under-performing employees? How many Right People (people who fit the culture and consistently demonstrate the company’s core values) does it take to truly create a great culture?  What is the tipping point where this change happens, if you don’t have it now?  I think it depends on the organization, but the ultimate goal is to get to the point where 100% of your people are Right People in the Right Seat.

I don’t have a single client who doesn’t have a Wrong Person somewhere in the organization. When these people issues come up, I will ask the leadership team three questions: Do you want to Coach Them Up? Coach Them Out? Or Live With It?

It really is that simple.  But if you choose to live with it, you could lose some of the Right People you already have, those who want to work for a company that sticks by its core values.

Recently, I had a client who filled a vacant leadership position with someone with a strong background in her field.  Previously, the leadership team depended on the president to make most of the decisions, and while their performance was adequate (or marginal) it was not sustainable for growth.  This new person came into the leadership team with a sense of ownership, focus and energy.  She challenged everyone with her questions, owned her mistakes when she was wrong and put an incredible amount of energy into her department.  Once the team got over the initial shock of working with someone with so much energy, they started to see what ownership looked like in action. In six short months, other members of the leadership team realized the importance of accountability and began to own their own seats.  Finally, the few that resisted realized they had to decide: own their seat or leave.  One year after the new hire came onto the leadership team, the entire team dynamics had changed.  Collectively, the focus became performance, improvement and productivity, and the president began supporting his team members rather than directing them.

If you aren’t happy with the performance of your leadership team, or your organization, I’d encourage you to look at introducing some good apples into your bushel.  You may be surprised at what an impact they can have on your entire organization.  Need help taking that step? Send me an email! I’ll walk you through the process.